Are you saying that Microsoft DID NOT restart Kewney's computer without his permission?
Granted, Kewney could have ameliorated his losses by saving his work... but I know of programs that process data, that if interupted, have to start over from the beginning. I would not be happy to find that MS had restarted my computer without my permission in the middle of a weeks long processing marathon.
What about his settings for updates? I have mine on manual download/install and have never had any problems.