Yes, I agree with you. The tech calls I've made about my laptop always connect me with someone in India who is very difficult to understand--the accent is just too thick.
The person usually can't get off the script, so my problem generally goes unresolved.
It's a shame one can't get help here in America with this company. I won't be buying again.
Oh, and ignore the critics. I like to read newbie posts/views. It's not illegal for you to speak, fortunately.
P.S. Though I sure don't agree with your wiccan views (forgot to mention that).