Jiffy Lube went bankrupt in Dallas...Mobil One took them over. Better experience than with their major shyster competitor in the area.
Yep - saw it in Raleigh, NC when I lived there. I suspect any place that doesn't allow customers to observe the work being done. I go to a small garage where the chairs are about five feet from my truck - with no wall, window or blockage of my view.
I trust the guys completely...following the mantra of "trust but verify."
I just leave my my car and I know it would be repaired correctly. He ain't cheap tho! LOL
Just like a lawyer, dentist, etc., all the homework needs to be done up front. I'm a hack mechanic, and I don't trust chains. Mom and pop's aren't better per se, but when you can find a good one, you know you've got one. Educate yourselves, ask for your old parts if you've still got doubts. Also, know what labor rates are - around $60+/hr and know about what parts are. Brake jobs are notoriously easy, even for a hobbiest, only about $60 bucks w/o labor as long as you just need pads. Rotors resurfaced (spun) is only about $12/per.
I went to an oil change place today that lets you watch the entire process, both above and below your car, on TV. They seem to take longer than Jiffy Lube for the same work.
There's another aspect of the thing which says that if you make a car impossible to work it, most of the time, it simply does not get worked on. I jusge cars as much as anything else by mechanic-friendliness and will refuse to buy a car which I do not figure can be worked on in a reasonable manner. The Mercury Mystique with the 6-cylindar motor comes to mind, as do Isuzu vehicles with spark plugs which cannot be changed with less than two hours worth of work.
Obviously, we don't go there anymore. On top of their cheating ways, the mechanics were nutjobs - they were always swearing and acting full of rage and frustration.
Either learn how to do it yourself or have an ASE certified mechanic do it. Not only will he change the oil, he'll inspect the entire engine and point out what needs to be fixed now so you won't have to pay later.
Maintaining a vehicle is not only easy but a fun family activity if done right.
Nonsense. We have a Jiffy Lube not two miles from here that is scrupulously honest, has unequalled customer service, goes out of their way to accomodate their customers, go beyond the call of duty........
No, this particular Jiffy Lube (and to the person formerly from Raleigh who posted on this thread; I'm in far north Raleigh, almost in Wake Forest) will have a customer as long as I live here.
Among my car buddies, it is know as Iffy Lube considering the number of engines they have wasted.
This is why I don't go to places to have my oil changed. instead I do most of this myself.
If I need fluid that I can't easily obtain, I'll go to a mechanic, not a fast oil change place.
In fact, that's his usual sort of service at his garage. Small town mechanics won't cheat you. They need all the business they can get.