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To: JRios1968

JRios1968 wrote:

>You can have your desktop and laptop online in less than 1 hour's time.<

'Taint necessarily so easy!

It took two or three hours to make my DSL modem interface correctly with my desktop.

Then when I got a wireless router a few weeks later, it took most of one evening to make it interface properly with the router and my laptop's wireless.

Part of the problem was that the folks at Linksys's call center in New Delhi weren't very good -- in spite of their being very polite.

Just hope that when you call tech support, you're connected to the Manila call center. The Filippinos are -- in my
experience -- much sharper than the Indians.

Now go for it! You'll love it!


23 posted on 07/02/2006 3:21:01 PM PDT by Hawthorn
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To: Hawthorn

Frankly, if you follow the instructions with the router, to the letter, you should be up and running in very short time.

My first router was a little challenging to set up, and the customer service I called when it fried was in New Delhi (I know because I asked the guy who I was talking to, where he was at.) He was very helpful, but couldn't get me back up to speed. Next day I bought a Belkin...it works like a charm, and I was back online in less than 1 hour from the moment I opened the box. Setting up my security took just a little longer.


24 posted on 07/02/2006 3:24:59 PM PDT by JRios1968 (There's 3 kinds of people in this world...those who know math and those who don't.)
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To: Hawthorn
"Part of the problem was that the folks at Linksys's call center in New Delhi weren't very good -- in spite of their being very polite."

I know exactly what you're talking about. I got to enjoy the thrill of Linksys's New Delhi connection just yesterday. After 45 minutes of "English as a Second Language" I finally gave up in sheer frustration. After 1 hour and two beers later I was ready to tackle the situation again. My second call resolved the problem in about 2 minutes (I got lucky).

My next project is to learn File Sharing between my main hard-wired system and the wireless laptop. (I think that may require a Prayer request.)

25 posted on 07/02/2006 3:36:31 PM PDT by politicalwit (Freedom doesn't mean a Free Pass.)
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