I have 2 Cars, Chevy Silverado Pickup 2002(Loaded, leather interior and whole 10 yards) and a foreign car(bought it used) '93 Geo Metro.
Yeah, you need to go to a good Lexus dealer and check out the experience. It's eye opening if you haven't ever been to one.
A sales/customer service experience that doesn't remind one of the things you find under a rock sells products - period.