I agree with you on the tech support point: we're well into the process of switching our servers to FreeBSD and Linux running Samba and one of the requirements before committing to this process was that we be able to get tech support from somewhere besides google.
I still solve most problems with google, but if i ever get jammed up, it's nice to have something to fall back on, even if it is sort of admitting defeat when I use it.
I still solve most problems with google, but if i ever get jammed up, it's nice to have something to fall back on, even if it is sort of admitting defeat when I use it.
My problem with google is there is way too much info out there, I know I could find the solution but unless I get a really specific error the search can be exhausting. That is one of the reasons all my code has a well though out and documented error handling process. Literally every point in the code where an error can occur give a specific code which is either in a readme file (compiled code) or at the beginning in the form of comments (pl, sh). I also follow the proper way to perform error handling (check before you try).. If everyone coded and documented thoroughly enough google would be much more useful. I dont take a pride hit from asking the tech at RH about an error I have never seen and they see ten times a day, thats what the development environment is for ;)