[Spacetrucker]

The error message begins as in my original post with the following information:

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STOP: 0x0000009C (0x00000004, 0x80545FF0, 0xB2000000, 0x00070F0F) Beginning dump of physical memory

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The computer is an HP Pavilion zv5000 laptop with an AMD XP-M processor using Windows XP

[ASH71]

Unfortunately with this type of error it could be anything, your best bet might be reading forums through google to see which case fits yours. If you can open the computer and check to make sure everything is in correctly, i.e. ram is seated right, all cables are secure, all fans are running. If you have more ram you can try rotating some out to see if that is causing the problems. Some of the sites i saw suggest a bad Powersupply as well. Sorry i can not be more help.

[Leisler]

1. Run your web browser "off line', deleate all cookies and historys. Before you do, write down any passwords/codes if you won't be able to rember them. In IE it is in "tools' then n 'internet options"
2.. Defrag hard drive.
3.. Run disk clean up. Both are at 'programs
' then 'accessories' then 'system tools'
4. Down load free personal Lavasoft Ad-Aware SE Personal, and run.
5. Go to HP website, and they have programs that will check you specific laptop and see if there are any new drivers, software issues.
6. Microsoft has the same thing, where online they will go through you laptop, checking your MS products and especially updateing security patches.

[Petronski]

The computer is an HP Pavilion zv5000 laptop with an AMD XP-M processor using Windows XP

I'd try to get warranty replacement/repair, or see if the problem repeats when the computer has been off long enough to cool.

[snarks_when_bored]

Were you trying to play a DVD?

Here's somebody with a similar problem:

i can't get a dvd to play. when i put one in, i can hear it turning. but, after about 20 seconds, the computer freezes and i am locked out of my mouse and keyboard. i have tried to use pc doctor, but once a put a dvd or cd in, the computer locks up. twice, i received a blue screen that stated there was a machine check exception and stop: 0x0000009c (0x00000004, 0x80545ff0, 0xb2000000, 0x00070f0f). i've tried to reinstall the driver and it states i have the most up to date driver. i can still burn cds in this drive and my other cd rom drive works fine. i did have adware on my computer and it's now gone. could this be related. i'm unsure when the dvd player started doing this because i don't use it that often. i've researched the hp and microsoft sites without success.

my computer is a hp pavilion a736n with an amd athlon 64 processor

[Bloody Sam Roberts]

0x0000009C: MACHINE_CHECK_EXCEPTION

This is a hardware issue: an unrecoverable hardware error has occurred. The parameters have different meanings depending on what type of CPU you have but, while diagnostic, rarely lead to a clear solution. Most commonly it results from overheating, from failed hardware (RAM, CPU, hardware bus, power supply, etc.), or from pushing hardware beyond its capabilities (e.g., overclocking a CPU).

• Error Message: STOP: 0x0000009C... {KB 329284} Win XP

  If this happens after the PC has been running for a while, check your case fan and CPU fan for full functionality.

  If it happens right away before Windows loads, your CPU may be toast.

[Bloody Sam Roberts]

On second thought...after reading the MS KB article...your CPU is likely ok. Most likely cause could be a RAM problem. Good info in that MS link. Check it out.