Sorta like leaving out the paragraphs...?
Not once.
The guy's a supervisor in the City of North Miami? Who's the Mayor, Al Capone?
Not to the cars, just the 'salesmen' :-)
He should've calmed-down by drawing a cartoon, or something.
When I first heard this story in Calgary,Canada I thought maybe this guy was having some frustrating mechanical problems with his vehicle,like I have had with mine and that he was getting the run around from Ford, because they really are the worst at customer satisfaction when it comes to backing what they build . But when I read that he didn't even own it long enough to find out how many times he would have to take it back to the shop on warranty I was surprised ,but not shocked ,at what he had done. I too have said I would like to drive my car back into the showroom through the glass but would never do it . I have been so frustrated with Ford of Canada that I have a personalized license plate that reads "FORDSUX" on my Ford .I find that is a better way of sending a message to Ford than burning down a dealership and I won't go to jail for it either .But I would like to send the man a card for expressing himself the way many would like to . When people see my plate ,first they ask why and then they tell me their own Fordsux story .I have started collecting fordsux stories at my e-mail address "fordsux@hotmail.com" and then forwarding them to ford so that they can see I'm not the only person that is unsatisfied with their product . I wonder if they have read the Miami story yet.Feel free to send me your bad Ford experience if you have one .Bye.