The stores were packed here in IL. It was horrible at times. I went to Borders 3 times to try to buy a gift certificate. The first 2 times, the line was so long it wrapped around the store. I couldn't wait that long, so I just left. On the third attempt, it wasn't as bad, and I gave myself enough time to wait in line. - I only waited in line 15 minutes.
We have borders here as well all over.
I didn't check them out, but was at a few other retail stores.
They were busy, but didn't look off the hook with shopping at all.