[queenkathy]

I know something typed on notepad etc can't be opened on Word. Could it be the document was not typed on a format compatible with Word? Just a guess

[stylin19a]

Here's MS's take

http://support.microsoft.com/kb/822645#kb1

have fun

[Paul_B]

first scan it for viruses. then open it using the file filter "recover data from any file". you may not see formatting with it, however.

p.

[A CA Guy]

Was the particular document made with your copy of that program or are you importing it?
If you imported it, then from what program?

Could be a corrupted file.