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To: N3WBI3
How much time does a helpdesk spend running around fixing issues with peoples desktop office suites?

From my experience, rarely.  99.9% of the issues, once installed correctly, are through human error or lack of training/experience.  Having an online office will not eliminate those problems.

85 posted on 10/05/2005 11:59:53 AM PDT by softwarecreator (Facts are to liberals as holy water is to vampires.)
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To: softwarecreator
ok lets say you find an issue and have to correct it, how much time to correct 1000 desktops versus a handful of servers?
87 posted on 10/05/2005 12:02:11 PM PDT by N3WBI3 (If SCO wants to go fishing they should buy a permit and find a lake like the rest of us..)
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