They didn't cut my bill when it allegedly was supposed to have cycled. As a result, they claim I am 282 minutes over my plan, which, had they cut the bill on the day they were supposed to, would not be the case.
And you'll never talk to the same person twice as they work on it so you get to tell the story over and over and over and over and over.......
Then you'll threaten to leave cingular.
Then you will leave cingular and they'll call you in two weeks wanting you back and want to switch you for free with all kinds of extra minutes.
Sincerly
A man of Experience
Cingular officially does NOT rule.