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Yep. WHat happened was that apparenlty Service PAck 2 was installed halfway and then stopped. SO, I deleted the SP2 and was able to install the program.....HOWEVER...when I uninstalled SP2, it wiped out all the hardware settings and didn't find the modem drivers on startup. So I can't get on line.....I hope to God my brother has the drivers at home so I can install them...then everything should be fine from here on with THAT computer. Thanks for all your help....

You know, more people have had trouble with that when SP2 gets interrupted. Usually it doesn't cause problems but you are about the 3rd person I have known it happen to.

You might check MS's tech support online and see if there is a question/answer on deleting downloaded updates. I know there is ONE file to not delete, and it is the history of updates.

If you can't get it fixed, you can (assuming you are using XP) pop in the XP CD and go to system restore. If you don't have that installed on your PC already, you can type some commands at the command prompt to copy "repair" files and it will restore it to the last working boot-up, even if the option to use "Last Known Good Configuration" (hitting F8 key while booting) doesn't work. let me know if I can help...