Today I:
- loaded 20+ programs onto a computer to get it up to department spec. This includes Visual Studio, which is a pain to install.
Roger that. Visual Studio is especially a problem on computers for people that know what they are doing.
- Fought with Office for an hour before discovering that the problem, while probably caused by the user trying to update where he should not have, was actually with Norton AntiVirus
I gave up on Norton some years ago for a similar, yet unrelated reason.
-Had to reboot a server. Twice.
Groovy. Better and more points given if you do it without warning.
-Learned I must teach a department secretary about the care and feeding of computers
Some people, you just can't teach.
Did I mention the @$##@ person who tried to update Office (and then thought the solution to his problems was obviously SP2?) was a professor? Gah...
The secretary is recieving a department computer to use at home. Since it won't be under our care, it will develop virii, so I have to teach her about updating.... Ad-aware... and "don't open that attatchment!" stuff. However she apparently only has a modem so the amount of trouble she can get into is limited...