Sorry doll, but you sound like a real jerk.
USB cable doesn't come with it. End of story. I can't believe you wasted a couple MONTHS for an item that costs a few dollars.
Customer support is hard enough with reasonable people!
Thanks for your understanding. So in your view it's okay, I guess, that they can lie to me twice about sending me something.
I see nothing unreasonable about expecting someone to deliver what they've promised. The reason this has taken as long is because there was no urgent need to get this device working right away, and I do have a life apart from placing customer service calls to HP. Also, I was naive enough to think that they would honor their promise.