[ohCompGk]

Dell without question has the best warranty and service in the market. The trick is to call the home/small business (commercial) support line. If you call the home support line they send you off to India. With the commercial number they put you in contact with the Texas boys. A world of difference.

[Oorang]

Thanks for the input. I'll try that tomorrow.

[Oorang]

Dell without question has the best warranty and service in the market

At this point, the experience I've had with them for the last 5 business days is the worst service and warranty in the market. This is my first Dell, always purchased Gateway in the past.

The trick is to call the home/small business (commercial) support line

How do you make sure they don't give you the brush off and tell you, you shouldn't be calling the commercial line?