[Cincinatus' Wife]

I have talked to our local stores about this. Now I'm going to hand this editiorial to my local store managers and tell them Lowes must be loving this.

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[ken5050]

Who says that conservative's don't whine?.....NO doubt, tomorrow Kerry will introduce in the Senate a HOME DEPOT Customer's Bill of Rights..

[zip]

ping

[Michael81Dus]

This IS a horrible place. In Home Depot Hollywood, L.A., they had no adapter for the continental European plug system, and I asked if they could tell me if another store in the area had it. Tell you what? The answer was: "Ya know what the yellow pages? Look it up on your own!"

That was the only time I have experienced really bad service in the US! I will never go to Home Depot again (LOL).

[FreedomPoster]

Personally, I love the concept of self-checkout. The problem is, Home Depot's readers stink. The ones at Kroger and Publix are much better.

I do prefer Lowes, and I'm here in the home of Home Depot. Home Depot is complacent.

[DainBramage]

I felt the same untill I started using the self check out for small purchases. Its faster by a mile than waitng in line unless you have to pay with a check.

All of it is just to desensitize us to having a chip implant in our hand.

Wait till home depot has the orange helicopters follow us.

[Puddleglum]

I like self-checkout except for the sterile computer voice that says such things as "place item in bag." They need to have an option where you can select from a variety of voices, such as the Mr. T voice: "Place the item in the bag, fool! Now git your change! I pity the fool who shops at Lowes!"

[dawn53]

They tried self check outs at a local K-Mart.

When they worked, it was nice, when they didn't it was a nightmare.

I've used them at grocery stores on occasion, but once again, if something doesn't scan right, it takes you twice as long as if you were waiting in a line.

They should assign a clerk to watch over the self check outs, IMHO.

I saw that we just had one or two at our local Home Depot. Haven't tried them yet. Home Depot is such a zoo, I prefer the nearby Lowe's. It's a little more expensive, but not nearly as crowded. However, they don't have what we want and we HAVE TO make the trip to the Depot, yuck.

[chemicalman]

Home Depot, WalMart, Winn Dixie....They popping up all over.

[oceanperch]

They have the unmanned check outs in Freddies here in Oregon now too.

I refuse to learn how to do it.

I also hate the store where you have to bag your own stuff.

I shop I spend I have to manuver KV's wheelchair with one arm and my cart with the other while not blocking others way and smiling while he visits with everyone by the time I get to check out my back hurts, I not only want to be checked out and have someone bag the stuff I ask for a carry out. But I do not park in the Handi cap parking I park way out there where the ground is flat and no traffic..where the RV parking is. The kids assisting love to talk Conservative Politics too. Something we can't do to close to the store while they are working.

[GulfWar1Vet]

I don't like Home Depot.

Lowe's all the way!

We have scanners at the grocery store and at Wal-mart. If you have 20+ items, PLEASE use the clerk!

[ken5050]

Listen, CW's wife is trying to cause a run in the HD stock..she shorted it yesterday....if the stock opens DOWN a few points today, you'll know the power of FR..

[mewzilla]

Note to the author: If you want service, bright guy, go to your local, mom-and-pop hardware store. If there are any left in your locale.

[leadpenny]

I like 'em and it beats dealing with a surly clerk.

[Jhensy]

We've got serious mouth-breathers employed at our local Home Depot; the service stinks, the place is a madhouse, but...

The prices really are unbeatable. A little while back I bought a simple plastic wall-mounted hose rack for the back yard. $3.99. Saw the same item in my local village hardware store for $13.99.

I'm all for supporting the local storeowner over the soulless national chain, but my money pit demands feeding on a daily basis, so it's a no-brainer. Local hardware stores are now for the idle rich.

[mhking]

I know the feeling - I've backed off of Home Dept for anything short of my furnace filters (Lowe's doesn't carry my odd size; Home Depot does).

I'll admit that if I do need to go, then most of the time, I'll go out of my way to go to the one in Vinings: it's across the freeway from their corporate headquarters. That one's always stocked properly, clean and well staffed. I guess it's GOT to be...[g]

[Pharmboy]

In northern NJ, I have an HD 2 miles from me; I drive an extra 8 to go to Lowe's. The help at HD--for the most part--know little and many are nasty. They better get a clue--and fast.

And never buy paint there--it is crap. Although Benjamin Moore costs almost twice as much (indoor flat latex) it's worth it!

[dalebert]

Lowes is just as bad. Managers are always on vacation when you have a complaint. I filed an online complaint concerning their lack of service and got a call within 3 days.

[Jaysun]

I've not been to a Lowe's or Home Depot in my life that has more than 2 people working the registers at any one time. I don't know why in the hell they put 60 of them at the from of the store if they're only going to have two open. If you want decent service you have to get creative. I usually just fake a seizure to draw them in close to me - then I pull out my mace and scare them into checking me out.

[Fighting Irish]

If you'll notice, there's always an cashier ready to assist in the self checkout area.

Also, the self checkout has reduced hours to the store resulting in lower prices to the consumer.

....now stop yer stinkin' belly aching!

[isthisnickcool]

The "self-checkout" machines are cool! It means that instead of three people checking you out like they usually do they have three people to help you "self-chekout".

Home Depot has taken this "employee saving" concept even further! Now, they let me restock the shelves and I've been able to water some of the plants in the outdoor area. And it's all free!

I undertand that they will be allowing customers to run various departments soon and even will be giving us keys to the doors so we can open up the store in the morning! It's called "eventual zero employees" plan.

Gotta go! My local Home Depot is having "cutomer's paint stripes on the parking lot spaces day". I don't want to miss that!