I'll bet a lot of people got stung by this one. What with Christmas and my daughters new year's eve wedding, I am stuck in a month end bind. Who's idea was this?
Close your account. Then they HAVE to give you the $$. Then, you can either open another account at the same CU or bank, or move it.
Goldfinch, former teller, who knows there's more than one way to skin a cat.