Posted on 09/09/2019 4:02:58 AM PDT by Windflier
Help!
I have a three week old HP laptop that was working beautifully until the Microsoft update on 27 August 2019. Since then my browser tabs have been crashing repeatedly throughout every session, and periodically, the computer crashes too.
I'm a simple user with just enough savvy to post here and build simple websites. I don't have the skills to sort this out, and need some help, please.
I've already tried doing a system restore to an earlier date, but the computer keeps crashing before it completes. I've run CCleaner and Malwarebytes too many times to count. I've sent countless crash reports to Mozilla and Microsoft, to no avail.
I even uninstalled Ghostery and AdBlock Plus, thinking that they might be the culprits, but no joy with that, either.
Is anyone else on the board having similar issues? Do any of you have a suggestion as to how I can fix this?
Before you go there, I realize that Linux is one solution, but I'm too old and sick (with cancer) to rise to the challenge of that learning curve right now. I just want the damn thing to work like it did when I first set it up three weeks ago.
Coincidentally, I bought this computer to replace another clinically insane HP laptop!
LoL!....I think possible I actually need a new mouse...this one is pretty old. Just a matter of picking one up.
That's a good combo.
I've got Windows 7 Ultimate and Firefox on my desktop machine and it's as solid as a rock. I don't think I've ever gotten a BSoD on that device, nor do I ever recall Firefox crashing.
There are lots of mice in this city, but most are not willing to pick them up.
HAHAHA!
HAHAHA!
The computer isn't running slowly. It's crashing. More often than not, it's my browser that crashes, but if that happens enough times, the computer itself crashes.
Yes, I've also come to believe that the computer is trying to finish updating the last build before it downloads build 1903.
HAve you tried resetting your browser? You can usually go into your browser settings and find a “repair” or reset to default option that could probably fix your problem. Back up your bookmarks/favorites first though.
I’d probably try it with the Edge browser first to see what happens. If you haven’t cleared the cache in your Mozilla browser in a while, you should do that too.
I use Opera browser most of the time and have had pretty good luck with it. Pale Moon browser is also an option. It’s Mozilla based but without all the bloat.
Yes, I tried that but it kept crashing midway through the cycle. Never could get it to complete.
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