Windows software corruption

Me | February 25, 2015 | Gypsy286

[GYPSY286]

I need some advice from Freeperland folks who are savvy with computer issues. Last evening, I received a call from a "Windows Security Center". They knew my name and obviously my phone number. Gave me a spiel that Windows software security had been compromised/corrupted and according to their records, knew I had Windows 7. To prove they were legit, they had me start my computer and prompted me through a series of commands to bring up my specific Windows license number. She read it off and that license numbers was listed on my machine. She prompted me to run a program which showed a long list (2,400+) events under the EventR which apparently showed many "Warnings". She then had me go to www.fastheal.net and click on Technician No. 3 for remote access. Yes, I know I should not have done this. Technician performed a scan (which took about 8 minutes) and the last line in the scan stated that Windows software was corrupted. She offered to remove the Windows software with new/updated software, anti-virus software, etc. etc. Said it would take about 90 minutes to remove all the "junk" files" (946 of them). They want $100 for five years service (or $285 for lifetime sevice). I knew better than to give them any bank/credit card info over the phone. If my computer has been hacked, I won't give them info online either. I told her I wanted to "think about it". She's supposed to call me back on Friday.

[matthew fuller]

Good luck.