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Apple confirms MacBook Air bugs internally
BoyGeniusReport ^ | Nov 4th, 2010 | Zach Epstein

Posted on 11/04/2010 6:01:17 AM PDT by PugetSoundSoldier

The sleek new MacBook Air models unveiled late last month are the slimmest computers Apple has ever produced — but the manufacturer still managed to find the space to pack in a few troublesome bugs. Early MacBook Air adopters have taken to various forums as they voice complaints surrounding Apple’s new MacBook Air (Late 2010) models. While Apple has yet to address any of the reported issues publicly, a source informed BGR that the manufacturer is investigating several of them internally. Included among the issues is a bug where the display flickers or shows horizontal lines of varying colors when a computer wakes from sleep or after hot-plugging a display. Another bug causes the screen to fade from light to dark repeatedly after waking from sleep. Apple’s internal support system includes suggestions for interim fixes in each of these cases, but no permanent fixes are available at this time.

(Excerpt) Read more at bgr.com ...


TOPICS: Computers/Internet
KEYWORDS: apple; bugs; fail; ilovebillgates; iwanthim; iwanthimbad; microsoftfanboys
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To: Yehuda
I thought there was no port on the AIR for external video? Or did someone make a USB to DVI adaptor?

The Macbook Air has a 'mini display port'. Our macbooks have these, need a converter from this mini port to either vga or dvi to use an external monitor. If you go to the apple store, select the macbook air, then select tech specs, you can see the 'Peripheral connections' - power, 2 usb, mini display, and headphone jacks. It also says there is a 3rd party mini displayport-to-hdmi option. I hadn't seen that.

21 posted on 11/04/2010 2:18:32 PM PDT by LearnsFromMistakes (Yes, I am happy to see you. But that IS a gun in my pocket.)
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Comment #22 Removed by Moderator

To: Swordmaker
Wonder if Apple predicts different results when using the "Command-Option-Eject" keyboard sleep command - as opposed to shutting the lid...

I wouldn't think so -- but I use a MBP, not an Air...

23 posted on 11/04/2010 3:06:12 PM PDT by TXnMA ("Allah": Satan's current alias...)
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To: Yehuda
Thanks! (do you know if they can do extended desktop with dual monitors, or just mirroring?)

"Dual display and video mirroring: Simultaneously supports full native resolution on the built-in display and up to 2560 by 1600 pixels on an external display, both at millions of colors"

It can drive a second monitor with a different screen.

24 posted on 11/04/2010 3:38:07 PM PDT by Swordmaker (This tag line is a Microsoft product "insult" free zone.)
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To: Swordmaker

Because, Sword, that would be a lie. Apple CLAIMS it’s a software bug, but no release is defined yet, no solution out there, and you’re regurgitating a damage-control post for internal use by Apple’s Genius Bar.

Also, that’s for the 13” specifically, not the similarly affected 11.6”.

If it was a software bug, it would be much more widespread; when it affects a good number, but minority of devices, it’s most likely a hardware or hardware-dependent software issue, meaning it’s not just software.


25 posted on 11/04/2010 3:41:47 PM PDT by PugetSoundSoldier (Indignation over the Sting of Truth is the defense of the indefensible)
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To: Mind-numbed Robot

Possibly, if it’s a software bug it could be a logic error in sleep-mode for the GPU.


26 posted on 11/04/2010 3:44:02 PM PDT by PugetSoundSoldier (Indignation over the Sting of Truth is the defense of the indefensible)
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To: Yehuda

$30 gets you an adapter of your choice (Apple’s proprietary connector to DVI/VGA). I’m surprised they didn’t just put an HDMI connector on there - it’s about the same size as their mini display port, it would fit really nice and allow anyone to plug in to any modern (last 3 years) TV or external monitor.

But that’s a standard, and wouldn’t allow them to sell a $30 dongle/adapter... Guess I answered my own question!


27 posted on 11/04/2010 3:46:59 PM PDT by PugetSoundSoldier (Indignation over the Sting of Truth is the defense of the indefensible)
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Comment #28 Removed by Moderator

To: PugetSoundSoldier; dayglored; antiRepublicrat
Because, Sword, that would be a lie. Apple CLAIMS it’s a software bug, but no release is defined yet, no solution out there, and you’re regurgitating a damage-control post for internal use by Apple’s Genius Bar.

Also, that’s for the 13” specifically, not the similarly affected 11.6”.

I see. . . Quoting the entire article would be a lie, but omitting the Apple statement and the temporary fix and mischaracterizing it is not????

There is an exactly identical graphic on BGR for the 11" MacBook Air and you know it.

29 posted on 11/04/2010 4:16:47 PM PDT by Swordmaker (This tag line is a Microsoft product "insult" free zone.)
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To: Swordmaker; for-q-clinton; driftdiver; TomServo

So you’re 100% confident this bug does not exist, it is just a software error?

Wasn’t that the line that Apple fed people about the antenna problems? Or the proximity sensor problems?


30 posted on 11/04/2010 4:20:11 PM PDT by PugetSoundSoldier (Indignation over the Sting of Truth is the defense of the indefensible)
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To: PugetSoundSoldier; dayglored; antiRepublicrat; word_warrior_bob
Wasn’t that the line that Apple fed people about the antenna problems? Or the proximity sensor problems?

Puget, except for changing the software of how the signal strength was calculated on the sceen bar chart, Apple made NO changes to the hardware antenna on the iPhone 4 when it released it in the 74 markets outside of the USA (and AT&T's network) and none of iPhones in those markets had antenna issues. They could not duplicate the dropped call problems or even the "death grip" issues. The iPhone as a transreceiver got and sent better signals in the same locations than previous iPhone models.

A very small fraction of iPhones 4s had proximity sensor issues... It too was handled with a software update. It was not hardware.

So, your point is? You are again misrepresenting the facts found in a published article to spread FUD. In this case deliberately omitting the manufacturer's statements to change the tone of the article and implying that the problem is one of overheating hardware.

That said, a bug is still a bug. It exists. It's just most likely in software and not what you are working so hard to create the impression it is: a defective hardware design that should cause people to not buy the MacBook Air. It will be fixed by a simple software update.

31 posted on 11/04/2010 5:11:20 PM PDT by Swordmaker (This tag line is a Microsoft product "insult" free zone.)
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To: PugetSoundSoldier; Swordmaker; for-q-clinton; driftdiver; TomServo
> So you’re 100% confident this bug does not exist, it is just a software error?

Puget, calm down, you're trying too hard and it's showing. :)

Since when was a "software error" not a "bug"?

I think you meant to compare "software error" and "hardware design flaw".

Look, we all know you take grand delight in trumpeting problems with Apple products, and exaggerating them ("FATAL!"), and that's your right (no law against making a mountain out of a molehill), although I must say it makes you look awfully silly sometimes.

Like the above, and to some degree, this whole thread.

Take a deep breath, get a glass of water, etc. It'll be okay, they'll fix it, and you'll find something else to flame them about. Life goes on... :)

32 posted on 11/04/2010 5:39:12 PM PDT by dayglored (Listen, strange women lying in ponds distributing swords is no basis for a system of government!)
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To: Swordmaker; PugetSoundSoldier; antiRepublicrat; VanDeKoik; CodeToad
> This is a wake from sleep issue when the components are cold not over heated.

Nobody, not Apple or anyone else, has worked out all the kinks in "wake from sleep (or hibernate, or suspend)". It's nearly impossible to pre-determine all the scenarios, drivers, usage patterns, and make them all work.

My company makes some of the best USB embedded software on the planet, and even for us it's non-trivial to get those scenarios right. And some, you can't get right.

My daughter's 3-yr old Macbook developed a "wake-from-sleep" problem after 2 years of use. Might be hardware (a chip) going bad, or maybe a software update gone bad... but it was still there after a complete hard-drive replacement and reinstallation of Leopard, so it's almost certainly hardware. She keeps it from going to sleep, and there are no problems.

Wake-from-sleep is difficult, and anyone who says it is not, is either uninformed, or lying. So the fact that Apple has some trouble with it is not surprising. We all do.

Of course, it works on some systems, for some people, all the time; and for others, none of the time; and for others, intermittently.

33 posted on 11/04/2010 5:46:33 PM PDT by dayglored (Listen, strange women lying in ponds distributing swords is no basis for a system of government!)
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To: PugetSoundSoldier
> TomServo; driftdiver; for-q-clinton; 4rcane; dangerdoc; discostu; SmokingJoe; tacticalogic; ... (apparently also VanDeKoik and CodeToad)...

Gee, Puget, there's an "Apple Hate Ping List" now? Who knew? :)

Please add my to your list. I don't hate Apple, but if that's how I'll get notified of your threads, I'd appreciate the ping. Thanks!

Besides, that may be the closest I'll get to my desire for a "Windows Ping List", since there are so many Windows fans there.

34 posted on 11/04/2010 5:57:18 PM PDT by dayglored (Listen, strange women lying in ponds distributing swords is no basis for a system of government!)
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To: dayglored; PugetSoundSoldier

“Gee, Puget, there’s an “Apple Hate Ping List” now? Who knew? :) “

I didn’t know, I just thought he was pinging me about technical stories.


35 posted on 11/04/2010 6:41:18 PM PDT by driftdiver (I could eat it raw, but why do that when I have a fire.)
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To: dayglored
Apple hate ping list? Ever call Sword's list the Apple Adoration list? Or call out Sword on his proven spreading of lies about Windows NT? How about a little balance... I know, too much to ask from the religion that is Apple!
36 posted on 11/04/2010 6:49:23 PM PDT by PugetSoundSoldier (Indignation over the Sting of Truth is the defense of the indefensible)
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To: Swordmaker; PugetSoundSoldier

“Boy Genius Report”

Hmmm, looks like a personal attack puget.


37 posted on 11/04/2010 6:52:30 PM PDT by driftdiver (I could eat it raw, but why do that when I have a fire.)
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To: driftdiver; PugetSoundSoldier
> I didn’t know, I just thought he was pinging me about technical stories.

Oh, he is. I was just poking fun at Puget a bit for going over the top yet again and trying to imply that another Apple product is a dismal failure because of a minor and/or easily-corrected problem. I'm hoping that my tweak was so clearly light-hearted that he wouldn't take offense, as he has in the past.

You know Chet99's endless stream of threads about pit bull attacks? It's sorta like that. Even though there's some truth to each story, the overall posting pattern is just so obvious that it begs to be pointed at.

And I am serious about a Windows Ping List. FR needs one. I'd do it myself if I was on the forum often enough with time to post the threads or answer calls for pings to others'.

38 posted on 11/04/2010 6:53:58 PM PDT by dayglored (Listen, strange women lying in ponds distributing swords is no basis for a system of government!)
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To: dayglored

Are you sure it’s an Apple hater list? I’m an Apple owner myself.


39 posted on 11/04/2010 6:54:42 PM PDT by dangerdoc (see post #6)
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To: driftdiver; PugetSoundSoldier; Swordmaker
> “Boy Genius Report” Hmmm, looks like a personal attack puget.

Nah, relax, I took it as he was talking about the article, not the poster. :)

40 posted on 11/04/2010 6:55:42 PM PDT by dayglored (Listen, strange women lying in ponds distributing swords is no basis for a system of government!)
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