Posted on 01/06/2010 12:28:16 PM PST by William Tell 2
Whenever you call a bank customer service line there is a recording saying that the call will be recorded. Tell them you want to hear the recording.
Here is a good one:
I tried to make a $2,600 payment on my BofA visa online (my standard monthly bill payment, but made a mistake with the decimal. I actually paid $260,000.
Here is how it worked:
The card company tried to process a $260,000 transaction, but cannot handle payments larger than $99,999 so they created three transactions: two for $99,999 and one for $60,002. Only one went through to my bank and generated a $20 NSF fee.
When they were returned, BofA charged me a $39 returned check fee for EACH transaction, for a total of $127. Then, when they returned my account to it’s original “outstanding balance” they put it in as a “cash advance”. The amount of interest on my card is 10% but 19% for cash advances.
Good news is that when I told them NOT to cancel the card but that I would simply stop using it they backed out all charges. I was out $20, but I’ll live with it.
Your saying it’s better to pay from your banks (payer) website rather than at the payees?
No question. The downside there, at least in my experience, is that the bank ‘holds’ those payments for up to 5 days before actually making the transfer. Some are charging for the ‘service’ now too.
When you make the payment at the payee’s site it’s generally credited right away. Some even credit them on weekends and holidays.
1. Call YOUR bank and report the illegal access to your account; demand a new account number with no carryover of any auto-pays you may have. Have them give you a listing of all activities on the account for the past 60 days.
2. Contact the PA State Attorney and file a ‘Fraudulent Access’ claim against Chase. I doubt it will result in any satisfaction to you, other than Chase will have to answer to the AG. It will add to any existing file the AG has for further use. Request a letter from the AG as to the number and nature of all similar fraud claims against Chase in the past year.
3. Notify your attorney, and provide him copies of any transaction records you have or obtain.
“Alinsky” Chase - MAKE THEM PLAY BY THEIR OWN RULES.
Yes - well my bank takes 2 days and doesn’t charge, but many do.
I do occasionally pay directly w/the creditor if for some reason I didn’t set it up ontime, but prefer not to.
I assume he has his DDA with Chase.
But even if he does not, I would not be too surprised if his Chase Mastercard contract also allows for offsetting from an outside bank.
He should have taken the advice of the CSR to do that telephone transferr. He made a mistake in going delinquent. He made a mistake in refusing to pay over the phone.
Whenever you call a bank customer service line there is a recording saying that the call will be recorded. Tell them you want to hear the recording.
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You’re funny. WHY would the bank want to share their info with you?
You should report them to the state banking commission and the state attorney general. sd
Wow...well B of A is known for it’s suck-ti-tude.
Ok fine. Make it a poor mom with 5 hungry kids while you’re at it.
I agree in concept. But more and more of these collection outfits are finding themselves getting indicted for all kinds of bizarre antics. One a few months back was fined in a big way when one of it’s collection agents told an elderly woman he was going to come over and rape her if she didn’t pay up.
Now Chase is not there quite yet. But their antics are getting a lot of attention lately.
No dummy there is no provision for that. It was 19 days past due.
Before you start insult people ***thead know what you’re talking about.
I had a feeling you were the dumbazz deadbeat in the article.
Way to go in writing about yourself.
I suggest you take the advice some others have given you.
Sure.
File a complaint with your Attorrney General. Better yet.... Hire your own lawyer.
And when you are proven wrong, then come back here and apologize to me.
But for now.... Bugger off.
I never said the bank had that authority. My reply was to another about why banks auto-magically taking the money out to help the person avoid late-fees.
Your logic is exactly right and I fully agree. Online banking and paying by phone opens up a very interesting perspective regarding certain things, always good to read the full T&C’s.
Please remember punjabi isn’t English so they (Indians) can’t be held responsible if they translated “Don’t you dare take money out of my account, I’ll do it online” as “Oh yes DO take the money from my account have a good rain day and enjoy the circus.”
Sorry, but join a local credit union, with people you know and trust in the community, Navy Fed, Pentagon Credit Union etc etc. Why keep money in Chase of all the crooks out there?
Going deliquent? It was 19 days past due. What are you nuts?
You pay everything exactly on the due date? I doubt that.
The intent was to pay off the entire balance.
You self-righteous fools make me laugh.
Listen to Sanctimonius SandyInSeattle
19 days past due?
You pay everything off exactly when due?
Please, you sound like a liberal Democrat talking about income taxes.
Because when you enroll for online banking you give it to them. However, they’re not supposed to debit it without authorization.
We’ll after 45 minutes I finally talked to someone who gave me a straight answer to a direct question. Yes, they said, the payment can be reversed once they confirm that the funds were transferred from the bank.
When I asked Why couldn’t someone tell me this 45 minutes ago, the person didn’t have an answer.
I still think they need to do an internal inquiry. If this happens enough then Chase is getting the use of millions of dollars each day unjustly.
Banks and insurance companies used to pull this routine all the time. It’s called “playing the float.” Float being the time a check is received until it’s applied to the account.
Insurance companies do it by denying claims for frivolous reasons.
They get away with it because suckers, like some I see are posting here, are so anxious to proclaim someone else a deadbeat or pretend they’re more moral than anyone else that they don’t even understand they’re getting hosed.
Figured you are the type that can dish it out and can’t take it.
No, sh**head you’re wrong. They can’t - as other people have said here - take money arbitrarily from your account.
Maybe a dope like you signs such a contract. I don’t.
The point of my writing was to alert others of this - not for people like you to act morally or intellectually superior.
You must be a liberal Democrat! You sound like Biden talking about paying taxes being patriotic while half of his party doesn’t pay them.
Empty barrels make the most noise and you’re the loudest noise I’ve heard yet.
Tbat’s the point. If they do this often enough - and reverse it later - they have use of millions of dollars unjustifiedly each day.
This is called float time.
Yo dim bulb, nobody can remove money from your account without asking.
If you weren’t so anxious to be self-righteous, maybe you would realize that an attempt was made to pay off the balance online. This attempt was blocked because a Cust Serv Rep. made an unauthorized payment for a small fraction of the balance.
Of course, you’re so anxious to put down others and show how superior you are you can’t see the forest for the trees.
You sound like Nancy Pelosi.
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