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To: JRandomFreeper
Techie problem.

I've been getting lousy DSL service for months. I try to go through their customer service routine for each event. I'm tired of them not providing 24 hour service.

We have reloaded the current version of Enternet 300. Everytime we sit idle beyond 4-5 minutes the service drops. Then, when we try to reconnect, we have to restart the computer. All other functions on the computer are fine. Something in the software is jiggy. Can you offer some suggestions? I'm running out of creative ways to ask the same questions.

Thanks
241 posted on 01/30/2003 6:09:38 PM PST by still lurking
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To: still lurking
I will talk to Trill about it when she gets back from the store. I don't do windoze, she's the expert.

Besides, I'm just a cook now. grin!

/john

247 posted on 01/30/2003 6:21:19 PM PST by JRandomFreeper
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To: still lurking
Sorry about taking so long to respond, I got a little side-tracked.

OK, questions first:
What version of Windows?
How long has this been going on?
Is there only one PC or are you networking others?
If you are networking others is it wireless?
Who is your DSL Provider?

That should get me started.

Trill
269 posted on 01/30/2003 7:16:55 PM PST by Snowtrill (Can you tell I have been doing requirements documents a lot today?)
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