Yyyeahhh. Amazon is just the middleman. It doesnt actually make the sh*t it delivers. Dumbasses. Why am I surrounded by dumbassery?
But it has a good return policy and gigantic warehouses of products. Those are products fulfilled and shipped by Amazon. I’m sure you’ve seen their enormous wharehouses where things are shipped from.
If you return a product, it is supposed to be inspected, found in good shape, and put back on the shelf and then to be sold as “used.” Returned products may go to Amazon or may go to the other distributor companies. I’ve found that their acceptance of returned products can be slapdash. I received a cordless vacuum that was clearly used. I called them and they immediately sent out a brand new one...and let me keep the old one, to boot.
But I sure can’t imagine that urns are returnable.