Because she (or maybe he) is a low level flunky being paid to come up with stupid scenarios for the fake name lady to resolve.
None of the people involved are real.
It is all a stage play. For clicks.
Well, that’s certainly possible. I’ve suspected that about some of the letters to the Daily Mail’s advice columnist.
Back in my college days, it was a great honor to have your creative writing submission be published in Ann Landers/Dear Abbey. You had to walk a fine line and try to make it crazy and still be believable.
I guess mine never made the grade.