Like having a computer acting as receptionist or technical advice.
Me: How do I get a copy of my invoice ?
The Recep/Tech: Do you want to pay your bill?
Me: No,I need a copy of my invoice.
The Recep/Tech: Do you want to pay your bill? Press 1-9 to pay your bill or press 0 to return here. Transferring you to the bill payment section. Please hold.
Yes; those are not very helpful.
But I was thinking more specifically along the lines of surveys I’ve been asked to do. Very little is ever really yes/no or black/white but they don’t allow much latitude.
I was once asked to do an anonymous questionnaire about an employee who was being ‘disciplined’ due to coworker complaints. The way it was worded was so narrow, I quit halfway through and refused to do it.