I call Bank of America the Bank of Anti-Christ. I loathe them. Their founder Hugh McColl was a drunken piece of S::t.
They bought out my mortgage company and then screwed up every time I paid for three straight months and were close to sending me to foreclosure.
I had to send payments for the next year by USPS Express Mail to prove they arrived on time to stop their games. This was around 2001 or so before paying online was a thing.
I paid off my house in a lump sum 2008 to get away from dealing with their games and I never miss a change to talk $hit about them whenever the name comes up.