The doordash driver could have been fired anyway because of the woman lying. The only way to protect themselves is to confront cheaters.
Food delivery drivers should say the following to the food delivery company, no matter the situation:
“I don’t know what you are talking about. As far as I know, I completed the delivery as directed.”
Then—don’t budge off that position, no matter what you are being asked. Don’t say anything more. Don’t say anything different.
The food delivery service is trying to get you to make a “statement against interest” to then use against you. Don’t give it to them.