What I hate is when I need customer support and I have to press “1” for English to get connected to someone who barely speaks it.
Yes that's unbelievable irritating. The only foreign call centers who seem to speak English well are the Filipino ones.
Once I called Chase about something and got bounced around a few call centers and wound up speaking to some young Filipina about it. Then I heard a cock crow really loudly. I figured she was home and had the TV on. Then I heard it again, so I asked her if she was in some village in the Philippines at dawn. She laughed and said yes.
She was able to help, but it doesn't inspire confidence that Chase was sending my financial data over some dodgy internet connection to a village in the Philippines.