Replies

I don’t think I have EVER connected to a customer service chat line to help me with something and have the chatbot actually help, but normally you have to go through the chatbot to get to a human who can help you.

9 posted on 12/21/2024 7:03:42 AM PST by libertylover (Our biggest problem, by far, is that almost all of big media is AGENDA-DRIVEN, not-truth driven.)

I don't think I have EVER connected to a customer service chat line to help me with something and have the chatbot actually help, but normally you have to go through the chatbot to get to a human who can help you.

Yes, They are less than worthless; they are a complete waste of time. They are not trusted or authorized to be helpful in anyway. Companies who use them are giving the middle finger to their customers. They are actually worse than getting connected to customer support in India or Pakistan.

28 posted on 12/21/2024 8:06:48 AM PST by fireman15 (Irritating people are the grit from which we fashion our pearl. I provide the grit. You're Welcome.)