I don’t understand this either. It sounds like it means that whoever is in the exit row has to help others get off the plane if there’s trouble. This gal first said she would help herself before she helps anybody else, but then agreed verbally to the terms of the exit row instructions. So I don’t understand what the problem was. She obviously has an attitude but she also did verbally agree to the terms.
I suppose the airline might not want to risk any liability if the gal actually did look after herself first if something happened, since that was what she initially said she’d do. I can’t help but wonder why they didn’t just ask her to trade seats with somebody else.
You can’t “un say” what you already said.
One she spouted off, it was a done deal. Live with the consequences.
“I don’t understand this either. It sounds like it means that whoever is in the exit row has to help others get off the plane if there’s trouble. This gal first said she would help herself before she helps anybody else, but then agreed verbally to the terms of the exit row instructions. So I don’t understand what the problem was.”
Instructions are only how to open the door. “Lady” had an misunderstanding and proceeded to tell staff “You’re wasting your breath” and “Get out of my face”.