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Jack Dorsey warns staff at his tipping firm Block he will fire underperformers 'quickly' and ditch 'lazy' performance improvement plans - as he looks to cull workforce by 10% as its growth outpaces revenue
Daily Mail (U.K.) ^ | November 23, 2023 | Mackenzie Tatananni

Posted on 11/23/2023 3:54:03 AM PST by Cecily

Jack Dorsey has announced sweeping changes to his new tech venture Block - including doing away with performance improvement plans.

Three weeks ago, the firm announced it would slash hundreds of workers over the next year to get the headcount down to 12,000 - as much as a 10 percent cut.

The company owns Square, whose Square Register system powers iPad checkout screens at restaurants and cafes that prompt customers to tip.

(Excerpt) Read more at dailymail.co.uk ...


TOPICS: Business/Economy
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To: Cecily

“The company owns Square, whose Square Register system powers iPad checkout screens at restaurants and cafes that prompt customers to tip.”

...and beyond usually not even bothering to offer a 15% tip anymore (more like 18%, 20%, or 25%), the damn things calculate the tip only AFTER including the sales tax on the meal. Fortunately, due to not attending public schools, I can figure out the tip in my head by taking the highest number offered and dividing it by 2, which gets me close enough to 15%, before taxes.


21 posted on 11/23/2023 5:22:40 AM PST by BobL (Trump gets my vote, even if I have to write him in; Millions of others will do the same)
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To: Cecily

The beatings will continue until morale improves.


22 posted on 11/23/2023 5:24:57 AM PST by Jim Noble (The future belongs to those who show up)
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To: Cecily

I wonder if the good performers are paid well?


23 posted on 11/23/2023 5:26:30 AM PST by Vermont Lt (Don’t vote for anyone over 70 years old. Get rid of the geriatric politicians.)
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To: Vermont Lt

In govt, the “little people” generally do their jobs and the first and sometimes 2nd level supervisors are good.
But the senior managers/bosses appointed at the DC level, are too seldom competent.
The govt is like a competent army run by incompetent generals.
The results are, well, what the public gets.
It is amusing at how poorly the govt performs and yet the citizens demand the govt do more.
Tech no exception.


24 posted on 11/23/2023 5:33:02 AM PST by OldArmy52 (Do the police protect the citizens or the criminals....in blue cities? )
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To: Cecily

Jack finds it tougher running a company without massive government funding 🤔


25 posted on 11/23/2023 5:49:51 AM PST by Lockbox (politicians, they all seemed like game show hosts to me.... Sting…)
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To: BobL

I always tip in cash, never as part of the credit card payment. And that’s only for actual table service, where the waiter comes and takes my order and then brings the food. Decent service gets 20% pre-tax.


26 posted on 11/23/2023 6:02:29 AM PST by HartleyMBaldwin
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He should be in jail.


27 posted on 11/23/2023 6:09:44 AM PST by TakebackGOP
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To: HartleyMBaldwin

“I always tip in cash, never as part of the credit card payment. And that’s only for actual table service, where the waiter comes and takes my order and then brings the food. Decent service gets 20% pre-tax.”

The thing that I hate are the portable credit card readers that they bring to your table. In one case, in a state already paying a ‘Living Wage’, which means the tip is built into the price of the food, I didn’t leave an additional tip, and the people went ballistic. So, I like the idea of saying that I’ll leave cash, but then only leave a few bucks, if that.

But in the end, I’m, mostly eat out these days where tips are expected or are small, which is Europe and Asia. The US sit-down restaurants can shove it with their entitlement attitude.


28 posted on 11/23/2023 6:19:10 AM PST by BobL (Trump gets my vote, even if I have to write him in; Millions of others will do the same)
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To: farmguy
Motorola adopted such policies in its dying days before cutting itself up and selling itself off.

Trip down memory lane for me. My department had some goal, and then it got changed right before the end of he quarter, and we missed the goal. Cost everyone on our team several hundred bucks. (pretty good dough in the mid 80s).

Accomplished work on our team went down to about 0 for the next week. Some HR person was brought in for a team meeting to quell the insurrection. We all sat in the room and no worker said or asked anything. Just made HR and the leadership very uncomfortable. After a half hour, they just said. Ok, meeting over. I guess that was fun.

29 posted on 11/23/2023 6:30:30 AM PST by Pappy Smear
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To: 9YearLurker

When I worked at First Data in Omaha, they called it mowing the grass.


30 posted on 11/23/2023 6:38:30 AM PST by Mean Daddy (Every time Hillary lies, a demon gets its wings. - Windflier)
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To: BobL

Yeah, I’m not fond of the entitled-to-tips attitude either. If some waiter gave me a hard time about the tip, I’d probably take the time to explain politely to the restaurant owner exactly why I was never going to eat there again and what I was going to tell people about that restaurant.

In any case, dining out is getting to be a seldom thing for us, for a variety of reasons.


31 posted on 11/23/2023 6:38:59 AM PST by HartleyMBaldwin
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To: DeplorablePaul

Correct. If you do get rid of the poor performers, it actually improves morale.


32 posted on 11/23/2023 6:39:44 AM PST by Mean Daddy (Every time Hillary lies, a demon gets its wings. - Windflier)
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To: HartleyMBaldwin

Yep, I did warn people that they have to tip if they eat there, or they’ll be screamed at by staff.


33 posted on 11/23/2023 6:44:29 AM PST by BobL (Trump gets my vote, even if I have to write him in; Millions of others will do the same)
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To: Mean Daddy

I guess at least they didn’t call it weeding the lawn?


34 posted on 11/23/2023 7:49:35 AM PST by 9YearLurker
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To: Cecily

“growth exceeding revenue” sounds like an unsound business plan, since more growth means even less revenue ...


35 posted on 11/23/2023 8:17:04 AM PST by catnipman (A Vote For The Lesser Of Two Evils Still Counts As A Vote For Evil)
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To: 9YearLurker

LOL! If there are any FDR managers on here, it may change!!


36 posted on 11/23/2023 8:29:32 AM PST by Mean Daddy (Every time Hillary lies, a demon gets its wings. - Windflier)
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To: Cecily
Where I worked, everyone had a performance improvement plan as a matter of policy. It was a pain in the arse trying to think up some kind of way to do better with definable and measurable goals.

Yeah, I'm having the same issue. I've been having a hell of a time coming up with a performance improvement plan for myself. The only thing I've been able to come up with so far is to not drink beer while working.

37 posted on 11/23/2023 8:39:08 AM PST by KevinB (Word for the day: "kakistocracy" - a society governed by its least suitable or competent citizens)
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To: gbaker

I was in a similar situation. It was called TQM, Total Quality Management.

My supervisor was of a similar mind as I, and when I complained he said “just play the game, just play the game.”


38 posted on 11/23/2023 9:35:32 AM PST by topsail
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To: Hot Tabasco
Where I retired from, bosses used to conduct annual performance reviews, which were strictly subjective in nature in order to justify whatever salary increase they thought you deserved.

We went through a similar period at my work place.

The executives had a given budget for raises and had to justify the raises employees got in there performance reviews.

What happened is that favored employees got good raises and everyone else got minimums.

So, if your supervisor didn’t like you for being outspoken but you were a good performer you still got a poor review rating.

No appeal process of course. Put up with it or find a new job.

39 posted on 11/24/2023 3:39:15 PM PST by Pontiac (The welfare state must fail because it is contrary to human nature and diminishes the human spirit.)
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