Supposedly one bank offered him an account after his bank closed his account and several others turned him down for an account - despite him being fully solvent and a good customer.
well, he had an account with Coutts - which is a hyper-elite bank like JP Morgan Private bank.
you need to have 1 million GBP with them (or 3 million in savings).
His amount fell below that.
So he was offered an account with the parent bank - NatWest.