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“I’m the kind of customer the issuer hates. I rack up to miles but pay off the balance every month so I don’t pay any interest.”

Ditto for us. Pay off the total every month and have never missed a payment. This week we’ve been wondering if they hate us so much they’ve cut us off after 40+ years with the same card. When it’s due to expire, we’ve ALWAYS received the new one during the month prior to expiration month. Ours never showed up. We called them. “It’s in the mail.”

Obviously, it never showed up. They said they’d send another one. IT never showed up. We called again and asked them to overnight it. (They’ve ovenighted in the past a couple times when our number was hacked.) Nope. They can’t do that; it’ll be at least 30 days. The excuse: “Supply chain issues”.

Frustrating since so many auto payments are connected to it.

We called AMAC to get a card from them to use as a backup. Usually, they’re kind and cooperative. This time they were snotty and also used the “supply chain issue” excuse. Four-to-six weeks turnaround.

We asked what the supply chain issues are. Clueless. It seemed that all of them have received talking points and just read the script.

It could cause someone to be paranoid. Not us, but Someone ... ;)

I heard long ago that credit card companies will eventually drop customers who always pay the monthly balance off in full, because the CC companies aren’t making any money in interest from those people. Every year or two, I’ll leave about $100 balance owing, then use the card very little during the following month so that I only pay a few dollars total in interest.

I don’t know if it makes any difference, but they haven’t dropped me yet.