I think you are referring to EQ then. People with a high emotional intelligence are highly valuable in the work place. Under the worst conditions they capture any one of their emotions and subdue it with an appropriate response. The higher the person's EQ the more they come across as being able to handle anything in the workplace.
Just being practical for example. IQ doesn't measure it and it isn't particularly related to emotional intelligence and in fact a person of high practical intelligence may be quite low in terms of his or her emotional intelligence or EQ.
For example, there are many very good CPA's who have pretty good IQ's but are off the charts in terms of their peculiar kind of practical intelligence. Yet no one is ever going to rate a CPA as high on an EQ test.;-) I say this as someone who started his career as a CPA (though I was a finance major, not accounting).
As an aside, some CPA's are very, very smart. The former CEO of Coke was an Ernst & Ernst CPA before joining Coke. Very smart guy all around.
They read others and situations well and respond in a measured effective way.