That’s something to scream about to an appropriate gubmint official.
You might also get your mom one of those nightlights that will light up if the power is lost. We have one of those in our interior bathroom with no windows. I got caught in an outage when I was in the shower and didn’t even have to slow down.
RIP Elizabeth. I don’t know what the U K will do without you.
I will be getting one of the emergency lights for her bathroom because it’s an interior space that goes pitch black if the power fails.
The place is not a “medical facility” so they don’t have the same mandates a hospital would to maintain continuity of power. They do have battery backup that runs lighting in the common areas, so stairwells and hallways remain lit, but that doesn’t extend into the individual apartments.
My power company has a form you can submit if you are using powered medical equipment at your residence, and they will exempt your service block from rotating outage to ensure your medical equipment remains powered. Obviously that only governs controlled outages, not lightning strikes that blow up transformers, etc; still, the point is they recognize liability and have a strategy to mitigate it.
How I could accomplish that for my own private residence, and yet the power company NOT see that liability writ large in the form of a senior residence facility is stunning. I’m blown away that the exemption wasn’t established between the facility and the power company as part of the permitting and construction planning process.