Incompetence like that is infuriating. And I’m afraid it’s gotten worse as the education system and work ethic have deteriorated. I have to struggle to keep from releasing my inner Karen sometimes.
Well, the first person I spoke to talked with a Western Pacific Island dialect, and inferred that it was all my fault before she transferred me.
I’ll try again tomorrow, and if there is no resolution, I will begin to write letters. A job that is truly difficult in my current stage of health, but which I will attempt anyway.