Yeah I dont get it either..when I put in my email address it does not ask for the phone number only after it says “Verified” after I click on the email link, than it asks me to create a password which I do, than phone number than it says “oops something went wrong try again”
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Here is what I did - hope it helps:
Over a month ago, I downloaded TS app and set up my account. I provided an email address and a password. I also think I had to give them a phone number at that time.
However, the email and the password were all I needed to log on.
I logged on and off many times over the last month, using the email address and the password. All I ever got was the same message telling me I was successful but my wait number was #592,472 (or something close to that).
Then, the other day, I heard that they had migrated their data to Rumble and that had sped up their process hugely. So, I figured I’d log on and see if there was any change in my waitlist. Again, just the email and the password.
This time, I got a different message. It said my account was ready and it asked for a phone number. I entered the same number I had given them a month and a half ago. I then received a text at that number with a verification code, which I copied and pasted into the TS app. I was then finally let into TS for the first time.
So… is it possible you gave them a different phone number when you first set up the app?