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'I Was Played Abba While I Was on Hold Trying to Find Out About my Son's Death'
WalesOnline ^ | 30 NOV 2021 | Rhodri Harrison

Posted on 12/01/2021 12:02:05 PM PST by nickcarraway

The family of a teenager who died after falling at a Magaluf resort have spoke about the lack of support they received

We use your sign-up to provide content in ways you've consented to and to improve our understanding of you. This may include adverts from us and 3rd parties based on our understanding. You can unsubscribe at any time. More info The parents of a teenager who died after falling at a Magaluf resort have called for more support for recently-bereaved people and described their "traumatic" experience.

Thomas Channon, 18, was celebrating his A-levels with friends in the holiday resort when he fell seven floors over a two-foot-wall and died in 2018.

Speaking to BBC Wales Radio today, his parents Ceri and John have described the support as "an absolute nightmare".

Read more:Cardiff University told to change exam system after student took her own life wrongly thinking she had failed

Being left on hold over the phone to the British Consulate, Ceri described it as "horrendous" as she listened to Abba music whilst trying to learn more information surrounding her son's death.

After campaigning to ensure similar experiences are prevented following a fatality abroad, a new scheme will be piloted in the Balearic Islands next year.

'Tom's Check' is part of a new training programme for British consulate staff aimed at holiday-goers safety when abroad and appropriate support is in place for bereaved families.

It follows after an inquest found Thomas Channon's death "could have been prevented" if appropriate measures had been taken following a death in similar circumstances five weeks before.

Speaking to BBC Wales Radio today, John Channon said the scheme was put in place to learn from the lessons his family endured.

"There will be something positive introduced to try and prevent anything like that happening again and will be in Tom's name" he said.

The scheme aimed at taking appropriate measures both abroad and at home hopes to raise awareness of the dangers going on holiday for young people as plans to help encourage the lessons being taught in the school curriculum.

Speaking to presenter Claire Summers, the parents highlighted the lack of support for bereaved families for deaths abroad and emphasised communication needed to be improved.

"It was an absolute nightmare, what we have secured now is that it will never ever happen to another family" said Ceri, adding "but should it happen they will never have to face what we have today".

Whilst on hold to the consulate, Ceri says an Abba song was played whilst trying to gather more information following her son's death.


TOPICS: Health/Medicine; Music/Entertainment; Society
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To: LukeL
ABBA is like Barry Manilow you never admit to anyone that you like their music.

When I was in college I picked up a double length Best of Barry Manilow 8-Track from the Walgreens for 50 cents, and played it to keep people from bothering me. Barry Manilow is easily weaponized.
21 posted on 12/01/2021 12:44:36 PM PST by Dr. Sivana ("There are only men and women."-- George Gilder, Sexual Suicide, 1973)
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To: Dr. Sivana

Danger Man is good also but I am more partial to the Saint.


22 posted on 12/01/2021 12:48:17 PM PST by wally_bert (I cannot be sure for certain, but in my personal opinion I am certain that I am not sure.)
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To: Borges
You don’t think they made brilliant pop records? Benny and Bjorn were highly musical.

To each his own I suppose.

23 posted on 12/01/2021 12:49:25 PM PST by 1Old Pro (Let's make crime illegal again!)
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To: nickcarraway

Young people are going to do stupid things.

If they think they’re gonna find a way to stop all of it they are out of their minds.

There is no instant cure for stupid, only age and experience. For example I bet neither he or any of his friends are gonna play around near a 2 foot wall, seven stories up, again.


24 posted on 12/01/2021 1:05:34 PM PST by Mr. K (No consequence of repealing obamacare is worse than obamacare itself)
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To: Governor Dinwiddie
Let me guess. A young Welshman celebrating his exams falls over a wall and down a cliff at a resort—is alcohol involved? Hmmmm?

Probably, but "he fell seven floors over a two-foot-wall." That doesn't sound like a very safe situation. Plus, I'm sure the resort has a bar (or multiple bars), so the likelihood he was drinking hardly absolves them.

25 posted on 12/01/2021 1:39:30 PM PST by Gil4 (And the trees are all kept equal by hatchet, ax and saw)
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To: Gil4

As per Wikipedia regarding the Spanish resort of Magaluf:

“The resort focuses almost exclusively on British binge drinking tourism, with extremely low alcohol and fast food (fish and chips) prices, and British staffed medical emergency centres located close to bar areas.”


26 posted on 12/01/2021 2:06:33 PM PST by princeofdarkness (HONEST officials should never oppose an election audit. If they do, then they are NOT HONEST.)
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To: Don W
Well, it IS the US consulate.

Maybe some Hank Williams?

27 posted on 12/01/2021 2:48:15 PM PST by Eagles6 (Welcome to the Matrix . Orwell's "1984" was a warning, not an instruction manual.)
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To: LukeL

Kinda like what a fat gal and moped have in common. They’re both a lot of fun to ride just don’t let your buddies find out.


28 posted on 12/01/2021 3:41:39 PM PST by Lurkina.n.Learnin (The road to tyranny is paved with compliance )
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To: 1Old Pro

They are highly regarded by other musicians. By Classical musicians etc.


29 posted on 12/02/2021 9:32:49 AM PST by Borges
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