The violence is the big thing, and the violence is completely unacceptable.
But also, the double standard on verbal stuff needs to go. The Amazon driver starts it up with a verbal attack about white privilege. I don't care about precise wording. It's a racial verbal attack. The victim responded with her own racial verbal attack. I don't see that second attempt as "over the line" or "worse" than the Amazon worker's attack. If they keep it verbal, then one attack is the same as the next.
But, of course, I'm a minority on that point. The white person "crossed the line" and "was asking for it" and therefore the black person was "justified" in a vicious physical attack. Is that how society ought to operate? I don't think so.
If the Amazon worker had been professional and polite, nothing would have happened. But she felt disrespected, and her poor impulse control kicked in.
So now it’s “white privilege” to have a customer service complaint? That will be news to all POC who complain about service issues. If the complaining woman had been black, what privilege would she have been expected to “check” so as not to bother and oppress the delivery driver?
> The victim responded with her own racial verbal attack.
Even better, no “racial” words by the victim:
In fact, the older woman did not call Ramirez a “b——.” According to the sheriff, it was a bit less direct than that. She merely said that Ramirez was “acting like a b——.”