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To: Monkey Face

Is the library website an http: or does URL start with https: ?

The “s” in https means “secure” and is protocol that wants the SSL certificate of that website to be current.

If the site uses http OR it uses https BUT has an out-of-date or missing SSL cert, your browser will bark about it.

Two things to check:
#1
In Windows Control Panel, open Internt Options, pick the “Advanced” tab, and scroll almost to the bottom to the “Security” section. There, make sure there are checkmarks next to the following:
Use TLS 1.0
Use TLS 1.1
Use TLS 1.2

You might see TLS 1.3, but don’t check that box; it’s experimental.

If you changed anything, pick “Apply”

#2
Pick the “Content” tab, and click the button that says “Clear SSL State”; your browser will forget its recent determination about the library website.

Click “Apply” and “OK” to close Internet Properties.


4,219 posted on 03/23/2021 11:26:56 AM PDT by HKMk23 (INADEQUACY: If this keeps up, we may not be able to let you help us anymore.)
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To: HKMk23

Thank you!!! I knew it was fairly straightforward, but just didn’t know how to look for it. (Story of my life!)

I’m too tired to focus, now, but I’ll give it a shot in the morning and let you know how it works.

Thanks again!

XO

‘Face


4,223 posted on 03/23/2021 11:54:16 AM PDT by Monkey Face (A clear conscience is usually a sign of a bad memory.)
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To: HKMk23; ArGee

Thank you!

It took me a while to wander through and find what I needed, (Win 10) but it’s done. If I have to do it every time I want to access the library site, then I will, but at least I know The Fix!

I ordered some DVDs, so now, all I have to do is watch my email to see when they’re ready for me to pick up.

XOXOXO

PS: The library site says “Not Secure” ahead of the URL.


4,227 posted on 03/24/2021 2:30:31 AM PDT by Monkey Face (A clear conscience is usually a sign of a bad memory.)
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