I’ve seen the same thing. It’s sad.
Also a little funny. From a tech paradigm standpoint, a lot of people are focusing on DevOps. Get the developers closely aligned with the Operators. Have field experiences translate quickly to new requirements and deploy systems fast that meet actual needs. Get rid of time-consuming practices in-between that add little value.
I’m waiting for that thinking to transfer to the bureaucracy: Get the boots-on-the-ground people communicating with the top management layer. Derive a strategic plan based on real experiences out in the real world. Get rid of inefficient bureaucratic layers which only serve to employ middle managers who add little value.
Getting the user layer and implementer layer talking the same language requires a talented intermefiate layer - or a bunch of trial and error.