It's questions like these that, over the years, prompted tech support to adopt the acronym, RYFM, or 'riffem'. (Read Your F'ing Manual)
Another diagnostic statement applied was, 'There seems to be a problem with the interface between the chair and the keyboard."
LOL!
RTFM. Which used to be one the best FTP sites in the world, scans of all the manual. ftp.rtfm.com
Oh hey it’s still there, changed though, rtfm.mit.edu
Of course in an office situation usually the IT guy has the manual for the printer at the secretary’s desk. And she’s just stuck.
Love your screen name, BYW.
Old Dan Tucker by Suzy Bogguss. WONDERFUL tune...so much fun and soul. They dont write them like that any more.
I can’t even recall how many times I’ve told people RTFM. :)