[Responsibility2nd]

No way.

If the kitchen does not get the food out in less than 30 minutes, the wait staff is gonna suffer. (Little to no tip)

They don’t like it? They can go collect from the kitchen. Or the manager who failed to staff the restaurant properly.

The customer is not responsible for “unforeseen conditions”.

[setter]

“They don’t like it? They can go collect from the kitchen. Or the manager who failed to staff the restaurant properly.
The customer is not responsible for “unforeseen conditions”

My wife and I both worked food service. There was plenty of unforeseen conditions out of managers control.

Yes, 2 waiters call in sick at last moment, a bus full of tourist arrive etc

There is a difference between bad service and those unforeseen conditions and we tip accordingly.