I made the mistake of having a millennial come to my house last week to do landscaping work.
After showing up 4 hours late he told me I was “disrespecting him” by telling him what jobs to do first, and said “that’s not how it’s supposed to go”.
Apparently I was supposed to just let him do whatever he felt like, regardless of what I needed done first (the mulch) or why (to get the mulch out of my truck so I could use the truck for something else)
Well, tell him he can be “disrespected” or he can be “disjobbed”, his choice.
4 hrs late and then attitude. I would have fired the little turd immediately.
I’m in commercial lending and frequently get requests from men in their 20’s.
Two weeks ago I got a request from a millenial who had a newer truck, a toy hauler, a side-by-side ATV—all toys financed by debt. He owned no home and had less than $2,000 in his bank account over the 3 months I reviewed. His credit was good, around 750 or so.
He had been working as a laborer (which is honorable, IMO) but now wanted to become a truck driver and was looking for $90,000 to buy a decent used semi truck but didn’t have his commercial driver’s license yet. He was going to put a driver in the truck until he got his CDL.
I called him to let him know we would not finance him and laid out the very specific reasons (no cash, no assets, no CDL, startup business with no experience in that industry, etc.) and he couldn’t believe we wouldn’t “rubber stamp” an approval because his credit score was so good.
I told him exactly what he needed to do if he wanted to get his business started (sell the toys, sacrifice, get his CDL) but he refused to do it. He called me every business day for a week trying to dictate the terms of a loan to him. After trying to help him see the light, I finally told him that we have the money he needs, so we set the terms and that’s how it works, period. No amount of complaining or “negotiating” would change what he needed to do to get a loan.
His response was something like, “Well, I got your name from a good friend who said you guys really helped him out with his truck. I guess you’re really not that good at recognizing good business.”
Not all millenials are like this but I almost never run into someone with this attitude who is over 40.
A lot of millennials have never heard the concept of “the customer is always right.” Good customer service is rare in most places these days.
You’re lucky he didn’t stump his toe and sue you.