I agree. File might be assigned to someone, someone maintains secrecy, contact not aware case being worked, can’t locate, requests again. Or, they want it to look like its not being worked.
The inquisitors seemed to be very interested in confirming the status of the case.
Copying the above, Revel's comment from the HUGE! Clinton Foundation Witnesses Say Huber Team LOST THEIR Evidence Had to Send It THREE TIMES thread. Makes a lot of sense.