Just an fyi that VRI appears to be a legitimate company.
http://www.hoovers.com/company-information/cs/company-profile.healthcom_inc.581a73e704904581.html
http://www.hoovers.com/company-information/cs/company-profile.healthcom_inc.581a73e704904581.html
OP: "She did call Humana and was told it is a scam."
Interesting. Perhaps the return address on the prepaid package is the scam.
It’s Humana who is misinformed.