>>Crap shoot hiring installs from big box stores. We see a lot of those. My husband owns his own HVAC biz.
Calling a “professional” in the phone book is every bit as much a crap shoot. I’m an electrician so I know quite a bit about various things and I’ve caught every HVAC guy I’ve ever called out lying about something electrical. Or they are ignorant. Either way, you really can’t depend on the person showing up to know what they are doing and to be honest businessmen, regardless of the name on the truck. I’m sure your husband is knowledgeable and honest and so are all of his employees, but the rest...geez!
For the record though, the HD installer was a private contractor, but he had to answer to HD for bad installs. So, he was more motivated to do it right than any guy who can just refuse to answer my calls when his “warranty” work starts to cut into his bottom line.
Agreed. That’s why hubs went to electrical trade school and works with an experienced electrician.
We don’t have employees for the same reason stated. Can’t find good help that doesn’t want the world and isn’t sub par.
We tried with one guy in particular. He had the “hood” mentality so after 4 years of “trying” hubs finally gave up.