THANKS! I think I'm going to do that, but if it's just a repair, . . Fingers crossed.
Depending on what the old service looks like we usually use it as a conduit and push the plastic through it, one..maybe two holes to dig at either end of the old service.
Is there an equivalent of a Board of Public Utilities in the state? A phone number should be on the bill somewhere. That would PG&E’s controlling authority, and the utility does NOT like when they are involved and try to get things resolved as quick as possible.