Posted on 08/24/2017 4:32:18 AM PDT by Dad was my hero
I don’t want to say you’re an idiot, so I won’t.
Go to Control Panel, Programs and Features, and see if anything new was installed within the past few days.If tere was, it’s probably harvesting all kinds of sensitive data: logons, usernames, passwords, account & routing numbers etc.
The best thing to do is say call me back in ten minutes and put (or slam) down the phone. I have VOIP so can still slam down phones.
Do Not pass Go! Do not (try) to Collect $200.
Your Identity is probably stolen now and you are in for months, if not years, of TROUBLE!
I refuse to talk to any Indian hindu accented person on the phone.
When I get a scam phone call I have my air horn handy, blow that and hang up! If not handy I just scream very loud!
“Hang up on anyone with an accent . . . of any kind.”
My general rule. Of course, I hang up on a lot of Yankees that turn out to be legit. :)
You need to find “teamviewer.dmg” and remove it completely.
This is legitimate software that gives remote access (as root!) to your system.
You also need to change ALL your passwords and probably account names as well. Further, I recommend you get new credit cards with different numbers. Call that credit card number they had the last 4 numbers on. I’ll bet you they’ll issue you a new card TODAY.
I’m not calling you an idiot—but it is an idiotic thing to let ANYONE have remote access to a home computer except your own self.
If ANY technician or company says they need that, unless you have a solid support contract with them, never, never, never, never, never, never EVER do that!!!
Read it again-—he installed TeamViewer on his iMac, not a Windows machine.
Not going to mock you - there’s been enough of that.
And what I suggest may be shutting the door on an empty barn.
But if it was me, I would do a Day One System Restore.
And do it NOW.
And after that change every password and call your bank and
credit card companies and have them reissue your card(s) and
change your account number.
Get Mr. Number for your phone.
Do a search for the file you downloaded to your computer. Macs use .dmg files, so don't search just using that. Also, look at all recent downloads, as they may have spoofed the name of the file. Just because someone says you're clean, doesn't necessarily mean you're clean.
If you fell for that, you probably shouldn’t own a computer.
It absolutely is a scam. Two years ago, as my husband was setting up a new laptop, a warning went off that the files he was transferring from another computer had a virus. He followed the instructions to “remove” the virus, including paying $200. About a year later he told me he had decided that was a scam in itself.
So a few months ago he started getting calls from the “company” that had scammed him, telling him they had been prosecuted and ordered to return the money, but while they still had has phone number, they needed to verify the credit card number. He told them to go to hell. They still call trying to “return” the money. He told them to send it in the mail. Ah, can’t do that, they insist.
It’s a scam.
yes, but if you pick up and they have an accent, blow a horn into the phone, then hang up.
I would not have trusted it FROM THE VERY BEGINNING.
They NEVER would have gotten me to download ANYTHING onto my computer.
Anything smelling fishy in this area IS fishy.
Go with your first instinct EVERY TIME. RUN!!
I have my iPhone set to accept calls from contacts only. Wish I could do that for the landline.
It is absolutely a scam. No company or organization that is going to send you a refund will do it on the phone or through your computer. You would get it in your mail box. Shenanigans like skirting limits is a BIG red flag. If it is a refund to your credit card then they simply put it back on the card and may not even tell you about it. They do not permit ops to spend more than a minute on anything like this. Time is money. When I get a call about money that is not a voice I recognize and wants some interaction I shut off the computer if it is on, then may talk to the person to see what sort of thing it is. Pay Pal is still trying to hassle me in a scam they tried to run months ago and I stay wary.
We never answer a call that is “unknown.” We do not open email ads. The computer is getting less secure and less useful as more foreign crooks get access.
(Indian accent)
Ummmmmm, yeah.....................
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